Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

Recruiter or Senior Recruiter

Reporting to Senior Vice President of Talent Acquisition, the Recruiter or Senior Recruiter will manage full life cycle recruitment for non-exempt talent, from sourcing and attracting candidates to interviewing and onboarding. You will be a key contributor to ensuring that the hiring teams’ and candidates’ experience is best in class.

What you will do:

• Implement full cycle recruiting for non-exempt positions, primarily customer care and claims specialist roles.
• Serve as main point of contact for the HR and Business leaders as it relates to TA status.
• Ensure the current staffing needs of the Division are being met, and create and maintain a candidate pipeline for future needs.
• Assist in sourcing and interviewing for Summer Internships
• Gain a strong knowledge and understanding of the relevant business lines and products, the markets they operate in, and their different needs and expectations.
• Coordinate and conduct interviews, and provide substantive feedback/recommendations to hiring managers.
• Promote company’s culture and build trusted rapport with hiring managers, candidates and broader HR organization.
• Lead and/or participate in other TA related work as required (e.g., talent sourcing, ATS mining, scheduling).
• Lead and/or participate in other initiatives and projects in other areas of HR, e.g., employee engagement, talent development.

What you will bring to C&F:

• Bachelor’s Degree required.
• Minimum of 3 years of experience as a recruiter in a corporate setting.
• Experience providing full-lifecycle recruitment for Non-Exempt, preferably Call Center type positions.
• Exceptional communication skills, both written and spoken; ability to communicate with all levels of the organization.
• Hands-on experience with Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS). Experience with iCIMS ATS is a plus.
• Excellent time management and organizational skills, with the ability to effectively balance conflicting priorities with a keen attention to detail.
• Strong sense of urgency; thrives in a fast-paced, results-oriented environment.
• As a key member of the HR team, must have a high degree of confidentiality, professionalism and diplomacy.
• Excellent team player comfortable operating in a matrixed and decentralized organization.   
• Proficiency in keeping up with industry trends and social media channels.
• Strong Microsoft Office (Word, Outlook, PowerPoint, Excel).
• Creative and critical thinker.
• Occasional travel may be required.

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $65,000.00 to a maximum of $100,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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