Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

The iSeries/WINS Systems Developer/Operator is responsible for overseeing and managing the iSeries AS400 and WINS system in COBOL and CL based environment, ensuring their smooth operation, and resolving any technical issues that may arise. The position is responsible for planning and implementing effective system maintenance and upgrades, as well as designing and implementing policies and procedures to ensure optimal system performance and security as required by the business. The role demands a combination of technical and managerial skills, including strong communication, problem-solving, and organizational flexibility.

What you will do for C&F:

• Plan and implement operating system OS/400 upgrades and maintenance, ensuring minimum system downtime.
• Manage, troubleshoot, and support all things Catapult, including development and implementation of Daily, Monthly, and Weekly processes.
• Ensure all aspects of the ROCKET DEVOPS (ALDON) Source Code Development Tools are implemented, exercised, and supported throughout the lifecycle of any system change.
• Support, troubleshoot, and resolve all issues related to MIMIX for high availability disaster recovery.
• Knowledge of iSeries Cloud Solutions Kendryl/Skytap and implementation experience
• Maintain, develop in a COBOL/CL environment on WINS (Wheatley Insurance System).
• Reprogram/enhance parts of the WINS system in COBOL and CL development languages.
• Design, plan, and implement new projects as requested by users and upper management
• Perform all Database administrator functions for DB2/400
  • COBOL and CL Development work consists of:
    • Creating new batch programs and processes
    • Creating and implementing export processes
    • Updating Online Programs/processes
    • Updating existing batch program/processes

• Manage/maintain/create automated tasks on Iseries and file servers, including Secure FTP with internal and external entities.
• Design, plan, and implement data processes to meet the needs of the business from the WINS system.
• Collaborate with cross-functional teams to keep abreast of changing business needs, and to ensure this ecosystem remains in line with the company's IT objectives and growth plans.
• Work closely with other team members and support staff to meet user needs.
• Meet with users and upper management to discuss requests/tickets/problems/complaints and enhancements to the system when necessary.
• Execute/monitor daily and monthly processing, including all file transfers using IACCESS file transfer.
• Manage relationships with technology vendors and service providers to ensure cost-effective solutions and optimal service levels.

What you will bring to C&F:

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
• Proven experience in Development and Operations on an iSeries/AS400.
• Ability to upgrade the Iseries OS/400 operating system, Applying PTFs, performing IPL’s and Tape library management
• Strong knowledge and expertise in programing languages such as COBOL/400, SQL/400, CLP/400 SDA, RLU, PDM, WRKQRY, Sequel, ACOM, Catapult, DFU.
• Demonstrated expertise in Insurance for Management of the WINS system
• Full knowledge of backup and disaster recovery strategies and tools for the iSeries.
• Strong project management skills, with the ability to plan, execute, and deliver projects accurately and on time.
• Excellent problem-solving, communication and decision-making skills, with the ability to analyze complex issues and provide effective solutions.
• Effective written and verbal skills, to collaborate with cross-functional teams and stakeholders.
• Ability to prioritize tasks and manage resources efficiently.
• Strong organizational skills with attention to detail.
• Property and casualty insurance experience a strong plus.
• Occassional travel to New York City or Morristown, NJ.

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

 For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $64,700.00 to a maximum of $121,600.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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